Enhancing Emotional Intelligence in Healthcare

You are invited to join our facilitated discussion on the impact Emotional Intelligence has on us as health care providers, our patients, and our professional teams. We encounter patients with incredibly diverse experiences and backgrounds. How do we best stay present with them and break down barriers of “us vs them” and move towards “we” when we encounter disparity, poverty, discomfort or bias? During our time together, we will:

• Develop a deeper understanding of Emotional Intelligence
• Examine our experiences, feelings and biases of scarcity, lack and poverty
• Gain tools to apply Emotional Intelligence while working with a wide range of patient experience and background
• Build our resilience, empathy and compassion

Kendra Okposo is an Associate in the Office of Equal Opportunity and Affirmative Action at the University of Minnesota where she investigates employee and student misconduct.  Kendra also teaches workshops at the University on race and privilege, and on emotional intelligence and mindfulness.  Kendra received her certification to administer EQi and EQ360 emotional intelligence assessments in 2016.  Prior to working at the University, Kendra practiced employment law in New York City.  She graduated from New York Law School and received her Bachelor’s Degree from Santa Clara University.

Michele Rae is graduate faculty at the University of Minnesota in the Center for Spirituality & Healing and Humphrey Institute. She teaches various classes on human development, mind-body science, emotional intelligence, mindfulness and leadership. Michele received her certification to administer EQi and EQ360 emotional intelligence assessments in 2016. She is also a holistic coach and owner of The Center Within providing coaching support for personal, professional, and organizational transformation. Michele is author of the new book Living from the Center Within: Co-Creating Who You Are Becoming.  You can learn more at www.CenterWithin.com